Privacy Policy

Last updated: February 25, 2026

At FileForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion service.

1. Information We Collect

Files You Upload

When you use FileForge, you may upload files for conversion. These files are:

• Temporarily stored on our servers for processing
• Automatically deleted after a reasonable period
• Not shared with third parties
• Not used for any purpose other than providing the conversion service

Contact Information

If you contact us through our contact form, we collect:

• Your name
• Email address
• Message content

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our file conversion services
• Respond to your inquiries and support requests
• Improve our website and services
• Monitor and analyze usage patterns
• Detect and prevent technical issues or abuse

3. Data Security

We implement appropriate technical and organizational security measures to protect your files and personal information, including:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Regular security audits
• Limited access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Data Retention

Uploaded files are temporarily stored and automatically deleted after processing. We retain contact form submissions for a reasonable period to respond to inquiries and improve our services.

5. Third-Party Services

We may use third-party services for:

• Website analytics
• Error monitoring
• Infrastructure and hosting

These services may collect information sent by your browser as part of their functionality.

6. Cookies

We may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

7. Children's Privacy

FileForge is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.